Due to the size of our listener community, it is impossible to provide direct technical support to everyone who uses our free service. If you require a higher level of support, we recommend DI.FM Premium, which offers direct technical support to all subscribers.
Please be sure to review these common questions before contacting using the form below.
In order to better comply with reporting regulations on our streams, we are asking users to register for a free account. You can continue listening for free after registering with an email address, Facebook, or Google+.
When you create a free account, you are allowed unlimited streaming at respectable audio quality, but with some commercial interruptions. Premium offers even higher audio quality, commercial-free, for a low monthly fee.
The easiest way to listen is by visiting the home page and clicking on a tune-in link next to any channel.
You can use one of our mobile apps to listen on your iOS, Android or BlackBerry device.
Our Premium service streams:
Our free service streams:
Plans are available for as low as:
Absolutely – you get access to all music channels on the AudioAddict Network, in fact.
We accept Visa, MasterCard, American Express, Discover and PayPal.
All billing operations are performed over a secure connection so that your personal information remains confidential.
As a subscription service, we automatically bill your credit card or Paypal account depending on your subscription term. You will receive email confirmation whenever a payment is made.
Digitally Imported, Inc. is our billing provider, and is the name you will see on your billing statement.
You can cancel at any time, for any reason, and you will not be billed again. Once cancelled, your Premium membership will remain active until its expiration.
My Favorites allows registered users to customize a list of preferred radio channels for quick access. My Favorites can be listened to through the website, from any media player, or using one of our mobile apps.
Your support enables us to continue building a better service. We encourage everyone who enjoys our service to pay for their own Premium account. Your Premium account can be used in multiple places or on multiple devices, as long as only one connection is active at any given moment.
Our system detects multiple connections by the same account and will disconnect all additional listeners.
We value your business and your privacy and would like to address any concerns you have about the service. Please contact our customer service team to close your account.
Please contact us and describe your question in as much detail as possible.